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Firewall / Router / VPN

3-Year Agreement Includes FREE INTERNET MONITORING

Why do we offer 24/7 internet monitoring for free?


Problem:

  • Internet Service Providers (ISPs) may not always notify you of outages or problems.  This can leave our customers frustrated while trying to figure out why their phone isn't working.


Solution:

  • CCS offers free internet monitoring as part of our firewall and VOIP services.
  • Monitoring is completed from the cloud, meaning it doesn't require any software installation on your end.
  • CCS monitors your internet connection 24/7 and can detect issues like:
    • Outages
    • Packet loss
    • Bandwidth problems
    • Jitter (delays in data packets)


  • When an issue is detected, CCS will send you an alert via email or SMS
  • We will also provide a detailed report of the problem, which can be used as evidence of your outage when contacting your ISP.


Benefits:

  • You'll no longer be left wondering why your internet or phone system isn't working.
  • You'll have documented proof of any internet outages experienced, which is helpful when troubleshooting with your ISP.
  • CCS can also use this information to implement a customer's disaster recovery plans, which may include rerouting important calls or switching over to another redundant backup system.

Over the years we’ve noticed that internet providers are reluctant to provide our customers with a notice when an internet outage or problems occur.  An internet outage can cause our customer to be stuck spinning their wheels wondering why their firewall, computers, phones, and network are experiencing issues when outages occur.  It is frustrating for everyone involved, especially for our customers.  Our services rely on a proper internet connection for the task. 


This is why CCS offers FREE  internet monitoring from the cloud when our VOIP services are purchased.  


WHY? 

Perhaps "Exposure" in the service they provide?

 No, couldn’t be possible. 


CCS monitors your internet circuit 100% of the time during the duration of your contract.   This allows CCS to provide great service to our valued clients. 


 CCS also provides our clients with an email or text of internet issues, packet loss, bandwidth issues, jitter, and delay in packets reaching your network.   Our clients are given a detailed report of those issues (basically a fingerprint of what has transpired with their Internet Service Provider).  


Exposure. 


 No longer will you be in the communication closet struggling to figure out what happened.  These reports are the finger print of packet capture, explaining why the outage occurred.

 Overall, our ISP (Internet Service Provider) Service monitoring can be a valuable tool for organizations and businesses with telephone/data networks that rely heavily on stable internet connections.  By monitoring the bandwidth speeds that we need on our customer's site, it gives us the ability to guarantee our particular services and operate with high standards. 

What is a Firewall?

A firewall is a security system that controls and monitors incoming and outgoing traffic.

In the context of computer networks, a firewall acts as a barrier between trusted internal networks, like a company's private network, and untrusted external networks, like the internet.  Firewalls enforce security policies by analyzing data packets and determining whether to allow or block them based on pre-defined rules.


How This Gatekeeper Protects Your Business:

  • Keeps out unwanted visitors (unauthorized traffic).
  • Stops suspicious characters (malicious software).
  • Protects your valuables (sensitive information).
  • Enforces rules about who can enter (security policies).


Here's a deeper dive into how firewalls function:


  • Traffic filtering: Firewalls examine data packets, which are units of information sent over a network. They analyze factors like the origin (source IP address), destination (IP address), type of data (protocol), and intended use (port number) to make access decisions. For example, a firewall might be configured to allow incoming traffic on port 443, which is the standard port for secure HTTPS web traffic, but block traffic on port 22, which is commonly used for secure shell (SSH) access.


  • Security policies:  Administrators define rules that dictate how the firewall handles different types of traffic. These rules can be granular and address a wide range of factors, such as: 


  • Allowed applications: Certain applications, like peer-to-peer file sharing programs, might be prohibited altogether.
  • Permitted user access: Firewalls can be configured to restrict access based on user identity or group affiliation. For instance, guest users might have limited access to network resources compared to company employees.
  • Acceptable data protocols: Some protocols, like Telnet, are considered less secure than others and might be blocked by the firewall.


  • Blocking mechanisms:  Firewalls can block traffic in several ways, such as discarding packets, sending rejection messages, or terminating connections. The specific method used might depend on the nature of the violation and the firewall's configuration.

There are 3 main types of firewalls used in businesses:

 Firewalls come in various forms, each with its strengths:

  • Packet-filtering firewalls: These basic firewalls make access decisions based on information within the data packet headers, such as source and destination IP addresses, protocol type, and port number. They offer a basic level of security but can be limited in their ability to detect sophisticated threats.


  • Stateful inspection firewalls: These more advanced firewalls analyze not just the packet itself, but also the context of the communication, including the established connection between devices.  Stateful inspection firewalls can track ongoing conversations and allow or block traffic based on the state of the connection.  For example, a stateful firewall might allow return traffic on a connection that it previously authorized to initiate outgoing traffic.


  • Next-generation firewalls (NGFWs): These firewalls offer deep packet inspection, meaning they can analyze the actual content within a packet to identify malware or other threats. NGFWs can also provide additional security features such as intrusion detection and prevention systems (IDS/IPS) and application control.

The Importance of Firewalls and their Critical Role in Network Security:

  • Preventing unauthorized access: They stop malicious actors from infiltrating your network and accessing sensitive data. Firewalls can block attempts to exploit vulnerabilities in network devices or software, making it more difficult for attackers to gain a foothold on your network.


  • Blocking malware: They can filter out data packets known to contain malware or malicious code. Malware can come in many forms, including viruses, worms, Trojan horses, and ransomware. By blocking malware at the network perimeter, firewalls can help prevent these threats from infecting devices on your network.


  • Enforcing security policies: They ensure that network traffic adheres to the organization's security guidelines. These guidelines might specify what types of traffic are allowed, what applications can be used, and who can access certain resources. Firewalls help to ensure that everyone on the network is following the rules and that the network is not being misused.


  • Segmenting networks: They can be used to create internal network zones with different security levels. Network segmentation involves dividing a network into smaller subnets, which can help to isolate sensitive data and resources and limit the potential impact of a security breach. Firewalls can be used to control traffic flow between different network segments.


Over Time, Gatekeepers Got Smarter:


  • Early firewalls checked basic IDs (data packet origin) to let people (data) in.
  • Later, they checked IDs and reasons for entry (data context).
  • Now, they check IDs, reasons, and even who you're visiting (application type).

 

A Walk Through Time: The History of Firewalls

The concept of a firewall emerged in the 1960s alongside the development of early packet-switching networks. The initial methods involved basic packet filtering, where firewalls screened data packets based on pre-defined criteria like IP address or port number. These early firewalls were like rudimentary security guards, checking basic forms of identification.  As technology evolved, so did firewall capabilities.  "Stateful" inspection, a more sophisticated technique, came into play in the 1980s. It analyzes the entire data stream, not just individual packets, to understand the context and purpose of the communication. This allows for a more granular level of control, akin to a security guard who not only checks IDs but also verifies the legitimacy of the visit.  The late 1990s and early 2000s witnessed the rise of application-level firewalls.  These firewalls delve deeper, inspecting the type of application generating the traffic and filtering based on pre-determined security policies. Imagine a security guard who can not only check IDs and purpose of visit but also ensure visitors are using authorized entrances.  In 2024, Next-Generation Firewalls (NGFWs) represent the cutting edge of firewall technology.  NGFWs incorporate features like intrusion prevention systems (IPS), deep packet inspection, and application control to combat modern cyber threats.  Think of them as highly trained security guards with the latest tools and threat intelligence to effectively secure your digital premises.


Firewalls: Essential to Protect Businesses


Firewalls are essential for businesses of all sizes.  Here's how they safeguard your organization:


  • Restricting Unauthorized Access:  Firewalls act as a gatekeeper, filtering out unwanted traffic and preventing unauthorized access attempts. This helps shield your business from data breaches and other cyberattacks.


  • Safeguarding Sensitive Information:  By controlling data flow, firewalls prevent confidential business information from leaking out to unauthorized parties.


  • Blocking Malicious Traffic:  Firewalls can identify and block malware, viruses, and other malicious software attempting to infiltrate your network, preventing them from infecting your systems and disrupting operations.


  • Enforcing Security Policies:  Firewalls can be configured to enforce specific security policies, ensuring only authorized applications and protocols can access your network.


Firewalls are a fundamental component of any robust cybersecurity strategy. By employing firewalls effectively, businesses can create a more secure digital environment, fostering trust with clients and partners and protecting their valuable assets.  Firewalls are not a silver bullet, but they are a critical layer of defense.  They work alongside other security measures like intrusion detection and prevention systems (IDS/IPS), data encryption, and user education to create a comprehensive security posture.  Regular security audits and updates are also essential for maintaining a strong defense against ever-evolving cyber threats. 

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Certified Communication Solutions

27 Madden Drive, Elizabethtown, Kentucky 42701, United States

270-506-2700

Hours (Eastern Time US)

Mon

09:00 am – 05:00 pm

Tue

09:00 am – 05:00 pm

Wed

09:00 am – 05:00 pm

Thu

09:00 am – 05:00 pm

Fri

09:00 am – 05:00 pm

Sat

Closed

Sun

Closed

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27 Madden Dr., Elizabethtown, KY 42701, United States

270-506-2700

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Certified Communication Solutions LLC

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